Privacy policy

1. Controller

Benta Blumen GmbH, represented by Alexander Bentsch, Transvaalstraße 2, 13351 Berlin. Phone 030 37467886, email [email protected].

2. Data protection officer

[TO CONFIRM: Ob ein Datenschutzbeauftragter benannt ist. Für einen Betrieb dieser Größe in der Regel nicht erforderlich.]

3. Hosting and server log files

This website is hosted with an external service provider. When the site is accessed, information transmitted by your browser is automatically stored in the server log file: IP address (shortened, or retained only for the technically necessary period), date and time of the request, page requested, referrer URL, browser type and operating system. The legal basis is Art. 6 (1) (f) GDPR — our legitimate interest in technically error-free and secure operation.

Hosting provider: [TO CONFIRM: Name und Anschrift des Hosters, Bestehen eines Auftragsverarbeitungsvertrags nach Art. 28 DSGVO]

4. Getting in touch and order requests

If you contact us through the contact form or the order request form, by email or by telephone, we process the data you send us (name, email address, telephone number, occasion, preferred date, delivery address and card message where applicable, and your message) in order to handle your enquiry. The legal basis is Art. 6 (1) (b) GDPR (steps prior to entering into a contract) together with your consent under Art. 6 (1) (a) GDPR. You may withdraw your consent at any time without formality; the lawfulness of processing carried out up to the withdrawal remains unaffected.

5. Retention period

We store your enquiry data until the purpose for storing it ceases to apply — as a rule once your enquiry has been dealt with conclusively. Statutory retention periods, in particular under commercial and tax law, remain unaffected.

[TO CONFIRM: konkrete Löschfrist für nicht zustande gekommene Anfragen]

6. Recipients of the data

Your data is not sold to third parties. It is passed on only where this is necessary to fulfil your enquiry (for example to a delivery service in the case of a delivery) or where we are legally obliged to do so.

[TO CONFIRM: eingesetzter Zustelldienst bei Lieferungen, E-Mail-Dienstleister]

7. Cookies

This website uses no tracking cookies and no cookies for marketing purposes. Only technically necessary information is processed. A cookie banner is therefore not required.

8. Analytics, tracking, external services

We use no web analytics services, no tracking, no social media plugins and no advertising networks. Fonts are served locally from our own server; there is no connection to Google Fonts. No map application is embedded.

9. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). Please use the contact details given above.

10. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59–61, 10555 Berlin.

11. SSL/TLS encryption

For security reasons this website uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” in your browser's address bar.

12. Changes to this privacy policy

We adapt this privacy policy as soon as changes to the website or to the legal situation make it necessary.

Last updated: [TO CONFIRM: Datum der Freigabe durch den Kunden]